Why Work in the Hospitality Industry? Here’s Eight Powerful Reasons
Hospitality has History
A prime example of this is the rise of luxury hotels in the last 15 years. Travelers’ shifting tastes have led to increasingly exclusive and customized accommodation experiences. Now, visitors may have themed furniture instead of 100 rooms furnished by the same supplier. Another modern aspect of these hotels is fitness and well-being, with gyms, health-conscious menus and even equipment functioning in rooms. It’s a strong message from customers that the secret to success in hospitality is creativity.
The causes are just about as vast as the industry and as deep as its historical origins. Historically, people moved around and, much like today, it was important to meet basic needs such as a warm bed and nutritious meals. Nevertheless, unlike ancient times (which were restricted to small inns or chambers for rent in private residences), the industry has continually grown to its highest extent and promises to innovate more and more for each new consumer for future technology and capital.
If your business needs a meeting room for 100 people, you plan to go on an exotic honey-moon, or eventually take time off at a summer resort with your family, working in hotels requires you to professionally ensure that the wants and needs of your customers are met and even exceeded; and unlike previous times, they are not limited to just a warm bed or nutritious meals. Whoever is associated with this industry needs to realize that a crucial success factor is keeping up with the latest trends.
… And a rapidly expanding future
Did you know the travel and tourism industry is the fastest-growing industry of the 21st century?
The lodging industry can be traced back in history as described before, and will certainly be present in the far future. If nomads and travelers used to check-in at inns and huts almost 2,000 years ago, by the time you finish reading this post, the world will be far closer to building hotels in space (think International Space Station) by the time you finish reading this article. So this industry is not only evolving, but it also brings empty jobs with vacant spaces.
With the conventional divisions of front office , housekeeping, laundry, concierge and guest relations seeing new additions, these positions are becoming increasingly diverse. The jobs available in the modern hotel industry are fitness teams, nutritionists and even in-house designers. As new generations of travelers demand accommodation that suits their lifestyle, education in hospitality must adapt and keep pace. To help companies reach higher levels of personalization, AI is emerging.
The hospitality industry has the most to benefit from the introduction of AI and automation, historically bad at using data to personalize the customer experience. The modern technology is now part of many processes and is tremendous in its ability to strengthen the host-guest relationship. It is certainly an exciting prospect to enter the industry at this time of transition, but hospitality education must adapt and keep pace.
Fortunately, there are educational institutions focused on hiring, teaching, preparing and informing the potential leaders of tomorrow’s hoteliers on what’ keys’ will unlock the success of tomorrow, today. Glion has a variety of different services that are appropriate for different career ambitions.
All is about diversity and opportunity.
Another explanation is that in a multi-cultural world, hospitality needs you to work.
Working in a hotel does not imply that internationalism stops at the customers inside the establishment; for the people behind the reception, in the kitchen and at the offices come from all parts of the world and bring their own language , cultural context and ideas on how to function effectively within the industry with them.
I had the privilege of collaborating with colleagues from Germany, the United States, Algeria, Morocco, Switzerland, Canada, Cuba and Russia during my first internship, even though I was collaborating in France. All these individuals had taught me how to optimize my working abilities inside their home countries based on their own personal experience; which not only enhanced my practical skills at the end of the day, but also my understanding of other countries.
A main element in this “job description” is to be able, as one large team, to collaborate and work with multiple people from different backgrounds.
It makes room for you to grow
The hospitality industry enables you to develop yourself, both professionally and as an individual. Not only can you develop the technical skills you already have, but because of the diversity of peers, customers and circumstances that will bring you to the test, you learn others with time and effort.
For working in a hotel, different characteristics are needed. They range from soft skills such as planning, talking or working in a team, to more specialized skills such as serving, handling revenue, accounting and handling facilities.
Often, perhaps the most critical issue is that you take care of others, literally. This is debatable, but my experience teaches me that it takes empathy and determination to place the needs and aspirations of another person ahead of your own, while keeping a smile on your face.
For different purposes, consumers come to hotels, but, in short, they want an experience. They want to give time, care and consideration to hotel employees and representatives. And just as individuals vary greatly, so does the care and loyalty that each hotelier gives to his / her customers. Some can settle for the basics, such as family check-in or serving drinks at the hotel bar, while others may take an extra step and not only meet the expectations of their clients, but also surpass them.
With today’s fast-growing companies, more and more emphasis is channeled on making a profit, which is the primary goal of the organization in the first place; however, the goods are not limited to events, dinners, rooms or drinks in hotels-they expand to service and there is always a way to develop services and our skills in the service industry.
It’s simply amazing!
Finally, it’s easy to understand why I love hospitality so much: it’s fun. It’s more than satisfying at the end of the day, all the dynamics, all the changing with different duties and the feeling you have when you start training and end up in a management role. And with the customer-facing section of the hotel, you have the ability to meet and socialize with individuals from a wide range of nationalities in an even wider variety of locations around the world.
To conclude, the hotel industry is a fairly fascinating and fun area in which to get interested. It has its ups and downs, like every other work, and that’s a major part of it: there’s always space for creativity and there’ll always be innovators.